Contact Us

CONTACT US

We’re here for you — every step of your skincare journey.

At LUMORA™ Skin Lab, your experience matters just as much as your results. Whether you have a question, need support, or simply want advice, our team is always ready to help.

Get in Touch

📧 Email: wearelumora@gmail.com
📞 Phone: +1 802 333 6688

📍 Registered Office:
1942 Broadway St. STE 314C
Boulder, CO 80302
United States

Customer Support Hours

• Monday – Friday: 9:00 AM – 6:00 PM (EST)
• Saturday – Sunday: Limited support

We typically respond within 24–48 hours.

Need Help With Your Order?

If you're contacting us about an order, please include:

• Your order number
• The email used at checkout
• A brief description of your request

This helps us assist you faster.

We’re Here to Support You

Whether you're:

• Unsure which product is right for you
• Experiencing an issue
• Looking for skincare guidance

We genuinely care about helping you feel confident in your skin — and we’ll do our best to support you.

Before You Reach Out

You might find your answer faster here:

• Shipping & Delivery
• Returns & Refunds
• Product Usage Guide

Let’s Talk

Your skin journey is personal — and you don’t have to figure it out alone.

Reach out anytime. We’re always happy to help.